The only service desk built on Jira
Jira Service Desk Cloud is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
Triage, track, and assign incoming requests from various sources with queues and SLAs. With conversational ticketing, employees can seek help directly from Slack and agents can track all the information they need in Jira Service Management. Gain full context on customer needs through linked issues and associated Insight assets.