Skip to content

FreeAgent CRM +&nbsp

Jira Service Desk

Jira Service Desk Cloud is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Plugin

Integration Learn More

Requirements:

What you can do:

The only service desk built on Jira

Jira Service Desk Cloud is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Triage, track, and assign incoming requests from various sources with queues and SLAs. With conversational ticketing, employees can seek help directly from Slack and agents can track all the information they need in Jira Service Management. Gain full context on customer needs through linked issues and associated Insight assets.

Work is better together. Bring your teams and tools together, in one happy place.

Zapier

Zapier moves info between your web apps automatically, so you can focus on your most important work.

NATIVE

Operations

Office 365

Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote.

NATIVE

Communication

Gmail

The latest Gmail makes it easier to stay on top of the work that matters. With secure, ad-free email as a foundation.

NATIVE

communication

Mailchimp

Mailchimp is the All-In-One integrated marketing platform for small businesses, to grow your business on your terms.

NATIVE

Marketing

Zoom

Zoom brings teams together to get more done in a frictionless environment.

NATIVE

Webinars & Events

Powerful CRM for every budget.

FreeAgent helps you work more collaboratively and track and improve performance.